Terms & Conditions

Terms & Conditions Last updated: [July 2025]

1. Who We Are
These terms apply to you (the person using our website) and us, Espresso Gear AB, Uggledalsvägen 13, 42740 Billdal, Sweden.
By using our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

2. Orders & Contract
When you place an order, you are making an offer to purchase from us.
We confirm your order by email once it has been accepted — that is when the contract between us begins.

3. Who Can Shop
If you are under 18, please ask a parent or guardian to help. Payment must be approved by an adult.

4. Business Customers
These terms apply to both private individuals and businesses.

5. International Orders
Ordering from outside Sweden?
Your country may charge import duties or taxes when the order arrives. These charges are not included in our prices and are your responsibility.
We recommend checking with your local customs office before buying. Items may be inspected by customs, and we cannot guarantee that packaging will be intact on delivery.

6. Delivery
We work with reliable carriers. Once your order leaves us, it is the carrier’s responsibility. Delivery times may vary depending on your location.

7. Prices & Payment
All prices are shown in [SEK/your chosen currency] and include VAT (where applicable).
We accept secure payment via [insert payment methods]. Orders are processed once payment is received (unless you have an approved invoice agreement).

8. Returns & Refunds
Not satisfied? Contact us within 14 days of receiving your order.
Items must be:

• Unused

• In original condition and packaging

Once we receive your return, we will issue a refund or replacement.

Note:

• Shipping costs are non-refundable (unless we made a mistake)

• Custom orders may not be eligible for return

For help: sales@espressogear.com or our [Returns page].

9. Product Information
We do our best to provide accurate product information, images, and prices, but errors may occur and can be corrected at any time.

10. Copyright & Content
All website content (text, images, logos, etc.) belongs to Espresso Gear AB or is used with permission.
Do not use any content without written consent.

11. Privacy
We care about your personal information. Read our [Privacy Policy] for more details.

12. Liability
We are responsible for ensuring your order is correct and delivered safely.
However, we are not liable for:

• Indirect or unforeseen losses

• Delays or issues caused by factors beyond our control (e.g., weather or customs)

13. Changes to Terms
We may update these terms at any time. The latest version is always on this page. By continuing to use the site, you agree to any changes.

14. Contact Us
Have questions? We’re happy to help:
📧 sales@espressogear.com
📞 +46 31 818515
📍 Espresso Gear AB, Uggledalsvägen 13, 42740 Billdal, Sweden